Customer support number
Start with a quick call for urgent questions, login issues, or any account verification; there is a separate line.
Starting from BD267 Help makes it easier to resolve your issue within 3 minutes.
What to do if the phone takes long to
Toll-free and international lines
Use the toll-free line for local calls; if you are abroad, the international number is also open.
Dhaka users typically call more in the afternoon.
Dhaka's official information
Official address, business hours, and reference number are all on the BD267 Contact page.
Local users can also get help with bKash, Nagad, Rocket.
BD267 Support hours
If you check the time before joining the line, wait times decrease; view the hours in the four region-based lines below.
Dhaka
Sunday to Thursday: 9:00-21:00
Friday: 10:00-18:00
Chittagong
Sunday to Thursday: 9:30-20:30
Friday: 10:00-18:00
Sylhet
Sunday to Thursday: 10:00-20:00
Friday: 11:00-17:00
Khulna
Sunday to Thursday: 9:00-19:30
Friday: 10:00-16:30
Three steps to talk on BD267 Contact
Get the number
First check the phone number and working hours, then phrase the question in one line.
Join line
When the call is answered, describe the issue; keep screenshots, transaction ID, or login-time message handy.
Find the solution
The support team answers in small steps; if needed, go back to the BD267 Help Center for more details.
What local users say
Dhaka
When you call, the person speaks directly and doesn't beat around the
Chittagong
Night login issues are resolved within 10 minutes.
Rajshahi
Speaking in Bengali makes it easier to understand.
Sylhet
The question about bKash has also been clarified.
Khulna
Starting from BD267 Help saves time; that's the main point.
Most common questions
How to call BD267 Support?
Use the number provided on the page; if you wish, open BD267 Contact first to verify the information.
Help available in Bengali?
Yes, the Dhaka team speaks Bengali in plain language; ask briefly and you will get a faster answer.
What happens if you have questions about bKash, Nagad, Rocket?
Local payment-related general inquiries can be answered by phone; if needed you can also find guidance in the BD267 Help Center.
Is there a response at night?
Leaving a message outside business hours means you will be seen by backup support, and answers come faster when there is less traffic.
What information is needed for account issues?
Keep the registered number, login email, and the last seen error message; this speeds up the resolution.